ONLINE SHOP INFO

POLICIES

• The final item price include shipping rate and VAT.
• All sales are final.
• Cancellations are accepted just within 2 hours from the order.
• Return and exchange are not accepted.
• I am not responsible for any duty, import, taxes, customs (etc.) charges you may incur.
• Packages are marked with the value of the item as paid by customer in legal accordance with International Postal Regulations.
• I do not refund for lost, unclaimed or undeliverable packages.

SHIPPING

SHIPPING METHOD ➜ Registered mail with tracking service.

• It is possible to monitor shipments up to destination for the following countries: Albania, Saudi Arabia, Argentina, Azerbaijan, Bahamas, Barbados, Belarus, Belgium, Belize, Botswana, Bulgaria, Burkina Faso, Cambodia, Cameroon, Cape Verde , China, Cyprus, Colombia, Korea (the Republic of), Croatia, Cuba, Denmark, Ecuador, Egypt, United Arab Emirates, El Salvador, Eritrea, Estonia, Ethiopia, Finland, France, Georgia, Germany, Ghana, Jamaica, Japan , Gibraltar, Great Britain, Hong Kong, India, Indonesia, Iran, Ireland, Iceland, Virgin Islands, Kenya, Kuwait, Latvia, Lesotho, Lebanon, Liechtenstein, Lithuania, Maldives, Malaysia, Malta, Moldova, Nigeria, New Zealand, Holland , Oman, Pakistan, Palestine, Papua New Guinea, Poland, Portugal, Czech Republic, Romania, Rwanda, Russia, Saint Lucia, Senegal, Serbia, Singapore, Slovakia, Slovenia, Spain, Sri Lanka, United States of America, South Africa , Sudan, Sweden, Switzerland, Thailand, Taiwan, Togo, Tunisia, Turkey, Uganda, Hungary, Uruguay, Vietnam, Zambia.

PAYMENT

• I accept Credit Card/Debit Card, Paypal, Google Pay, Apple Pay payments.
• All the payment methods I use are safe and trustable, I don't receive any information about your credit card.
• If you need to pay via Bank Transfer just contact me at selenedew@gmail.com. I can accept Sepa Transfer (within the EU). In this case the transfer fee is to the customer.

RECEIPT

• The whole shipping procedure starts when I receive your payment. Inside the package you will find your receipt. I will also send you the digital receipt to your email address.

VALUE ADDED TAX

• I remind you that all the items available in my online shop have been hand made during my free time. My principal source of income does not come from these sales, therefore the profits made are taxable following the Italian rules of the hobbyists/creatives without a merchants VAT number.

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